Miele was being serviced by a payroll provider who was not meeting thier needs. The solution they were using was inflexible and time-consuming so they came to Phase 3 to streamline their payroll process and simplfy the work that was required on their side.
Miele is a premium German manufacturer of high-end domestic appliances and commercial equipment. They offer a wide range of products, including washing machines, dishwashers, ovens, vacuum cleaners, and built-in kitchen appliances.
Phase 3 provided Miele with a tailored input sheet that matched their dataset
In the rare event that errors occurred, these were resolved on behalf of the client
Reports were provided to the client and set up for future insights
Phase 3 processed the entirety of their payroll with little involvement from the client
In most months, triple data entry was required due to poor service provided by another payroll consultancy. The outsourced payroll company was not meeting Miele’s needs and provided a standardised input sheet. Any errors highlighted needed to be resolved by Miele, which normally involved manual fixes.
We worked closely with Miele to understand their payroll needs and the datasets, processes and resources available to them to find a solution that worked best for them. The input sheet we provided was tailored to their datasets and any errors were resolved on behalf of the client so there was minimal input from their side once everything was initially set up. Miele saved both time and money by using our managed payroll service.
An improved input sheet with formulas and validations was provided
Manual input was minimised as much as possible
Miele saved time and money with our payroll solution
Their payroll process was improved and more efficient
Inefficient and inflexible payroll processes wastes time and make your job more difficult than it needs to be. If any existing payroll provider is not meeting your needs, perhaps it's time to find a managed payroll provider who will meet and exceed your needs. Speak to us today.