Case Study: Sage People Managed Services for V Group

V Group are a long-standing Phase 3 customer. Initially we acted as their implementation partner for Sage People, configuring the system for their international workforce. We have since continued to support them with ongoing maintenance and optimisation through our managed service option.

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The company

RICS are a global ship management and marine services business, with 60 offices around the world. Supporting the logistics and leisure industries, they provide ship and crew management services, technical support from new build to maintenance, and even specialist marine insurance and claims handling.

Phase 3 implemented the Sage People HR system

We continue to support with ongoing optimisation and upgrade projects

Our consultants act as a critical friend, offering advice and strategic input

Over the years this strengthens their internal HRIS skills.

A long-standing partnership

Having worked together since 2017, we have developed a deep understanding of V Group’s people processes, and the wider business these support. We have of course delivered a number of projects over these years, including implementing new Sage People modules, creating automation in processes such as recruitment and payroll, and configuring compensation and leave.

It is telling that over time the amount of support hours per month has been reduced, as the internal team continue to learn and develop thanks to our consultants consistently sharing their knowledge and enabling the team to act independently with confidence.

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The team is consistently competent and helpful, with clear communication throughout. Phase 3's consultants bring excellent technical expertise, and their collaborative approach has made this partnership a truly positive experience.

Kevin MacIsaac, HR System Support Analyst, V Group
Sage People Managed Services

Phase 3's award-winning Sage People consultants can help you too

Offload the more challenging aspects of Sage People configuration to our expert team. Phase 3 are last year's winners of the Sage People & Sage People Payroll Partner of the Year award, with over 350 Sage projects under our belts, so you can be sure of an efficient, cost-effective and knowledgeable service.

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