What We Do
  • Payroll
  • HR System Selection
  • Software Implementation
  • Software Optimisation
  • Supporting Services
Payroll

Ensure your payroll function is accurate and compliant with the CIPP 2025 Payroll Provider of the Year.

HR System Selection

Select the right HR, Payroll and Finance software for your business.

Quicken the time it takes for you to start using a system that is fit for purpose, integrates with the software you need it to and minimises manual tasks.

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Software Implementation

Smooth HR, payroll and finance operations start with a system that is set up for success.

Our implementation specialists take the time to understand the nuances in your business, and configure your system to suit them, boosting efficiency and ease of use.

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Software Optimisation

Our consultants work side by side with your team to build capability, reduce resistance, and make sure your system becomes part of your everyday success.

From technical troubleshooting to larger projects, our team becomes an extension of your own.

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Supporting Services

For the times you need support with one element of a larger project, our client-side support services can help fill experience or capacity gaps to ensure overall project success.

Case Study: Birketts System Selection

Birketts were preparing to review their HR & Payroll systems ahead of an upcoming licence renewal, fully aware that the project would be large, complex, and high-stakes.

They turned to Phase 3 for independent guidance and structure, ensuring they could approach the system selection process with clarity and confidence.

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The company

Birketts is a UK Top-50, full-service law firm with over 160 years of heritage. They have more than 700 legal professionals working across seven offices, including Ipswich, Cambridge, Chelmsford, London, Norwich, Sevenoaks, and Bristol. The firm specialises in four principal practice groups; real estate, corporate services, dispute resolution, and private client advisory, and works with businesses, public-sector organisations, and individuals, both in the UK and internationally.

Over 200 detailed requirements were captured and prioritised, enabling a strong evidence-based decision

Six major HRIS vendors were evaluated through a structured and impartial market scan to ensure the best-fit solution

Implementation readiness was accelerated by 3–6 months by frontloading software and integration requirements

The unique problems and challenges they faced

Birketts needed to replace an outdated HR system and recognised that the scale and complexity of the project made it especially high-stakes. To secure senior stakeholder confidence, they required a robust business case that clearly demonstrated thorough due diligence and a comprehensive exploration of suitable systems. Impartiality was essential throughout, ensuring that any future solution was selected purely on business need rather than vendor influence or bias.

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The solution we provided

Phase 3 provided a structured and impartial approach, leading Birketts through detailed requirements gathering to define what the new system truly needed to deliver. We created comprehensive RFP documentation that could support implementation later and facilitated open discussions for stakeholders to test ideas and raise concerns. A rigorous scoring and demo process was designed and managed to assess vendors on real operational capability, ensuring decisions were evidence-based and aligned to Birketts’ needs.

The client felt confident the shortlist matched HR’s needs and the organisation’s risk appetite

They could clearly explain to leadership why systems were included or excluded and how due diligence was done

Payroll and other teams were more engaged, feeling involved early in the process

They were well-prepared to begin implementation with a clear understanding of the work ahead

"Phase 3’s approach was logical, transparent and collaborative. They challenged us in the right ways and gave us confidence that every angle had been considered."

Why Choose Phase 3’s System Selection Service?

Selecting the right HR or payroll system is a critical decision. Phase 3 helps Briketts navigate this process with confidence, ensuring the chosen system meets core HR needs and aligns with the organisation’s.

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