Phase 3 firmly believe that the secret to customer success is a triad of customer, solution provider and our independent team of HR and Payroll experts. Together we can introduce clients to world class technology, with expert implementations and customer support at every step of the journey. Our partners benefit from our introductions from clients seeking new HR or Payroll technology, and our clients benefit from the relationships we build with solution providers to ensure project success. A real win-win.
Our services offer more than just implementation
Phase 3 are the People behind People Technology – we support clients with every aspect of their HR or payroll system journeys, from Selection, Implementation, Development, re-development and with managed services, a one stop shop for any client need. We’ve had huge successes with our partner customers and have achieved 95% retention with clients and the partner technology beyond the initial contract.
Cost Management
Outsourcing the consulting delivery to partners reduces the in house professional services costs, allowing those resources to be redistributed to focus on product development and innovation. Customer experience is paramount during any new implementation and our teams work alongside your customer success teams to ensure projects are delivered on time, on budget and with 5 star reviews!
Proven Quality
Our case studies and testimonials tell a story – our dedicated teams are responsive, efficient and extremely knowledgeable, with an added personal touch and a real sense of ‘teamwork’ clients always recommend working with Phase 3 as their chosen partner.
We’ve designed four partnership programmes with your business in mind. Whether you want to expand your services, grow your customer base or improve the customer experience, Phase 3 will support you along the journey. We can help you to create a competitive advantage and increase exposure to new customers.
Explore our partner programmes and find the one that’s right for you.
We work hand in hand with you and your clients to deliver an enhanced customer success experience. We aim to increase your delivery capacity, capability and reduce the risk of resourcing issues. Our team provide:
We recognise there may be some activities, you are unable to do for clients. You simply may not have the expertise or the resources in-house for the project. This is where we can step in and support your clients:
Phase 3’s A-Z Vendor provides a place to market your product or service to people searching for HRIS technology. We’ll create a dedicated profile page for your software, alongside these additional benefits.
As thought leaders in HR and Payroll technology Phase 3 are happy to share our knowledge with the industry – completely impartially. With expert consultants on hand to provide content Phase 3 can:
Every day, we help businesses to get the most out of their HR and payroll technology investment. Partnering with Phase 3 can enhance your value proposition to customers as well as open new revenue channels for your business. You’ll be able to tap into our skills, knowledge and resources and grow your business in no time.
To start a discussion, contact Clive Taylor our Business Relationship Manager on 0800 321 3032 or email clive.taylor@phase3.co.uk
