Our People

Assad founded Phase 3 in 2004 and is responsible for the strategy, growth and finances of the business. Cultivating a world class culture is very close to his heart as is ensuring that Phase 3 remains a business of innovation, talent, credibility and fun.

Assad’s background has always been in business growth. He knows how to get the best from people and how to stay focused in seeking collective opportunities. In the people tech market his networks are expansive and his relationships stand tests of time.

Outside of Phase 3, Assad is a dedicated father to three children and still likes to think he could have made it as a professional football player had he been spotted…!

James is our Chief Operating Officer, leading the service delivery and operations for Phase 3. He heads with Assad the management team, ensures our team and clients are effortlessly supported and co-creates our service innovations as well as being an author of content to support the HR, Payroll and Finance Systems professional.

It’s a big ask at Phase 3 to maintain our exceptional calibre and in James it is one that our customers and colleagues can feel safe with.

His capabilities developed fast in an HR service-lead role in local government, since when he has accelerated through impressive career success, founded on a robust knowledge base in HR, Payroll and Finance solutions.

Adam is our Head of Managed Services, managing the successful delivery of our payroll managed services to a range of clients. He develops bespoke managed payroll services for clients – for the long or short term – and manages the team to ensure absolute accuracy and efficiency.

Adam’s payroll knowledge and experience is insurmountable – as is his ability to translate complex payroll conversations into understandable bite sized chunks. With a significant focus on accuracy and with the people at the heart of every payroll run Adam ensures our team achieve a thorough and robust payroll service to all of our clients.

Adam is dedicated and supportive. He is a dad to young children, a devoted husband and keen driver.

Contact Adam today and find out about how Phase 3 can help you with managed payroll solutions.

Clive has worked in HR and Payroll for over 28 years going through a range of disciplines from HR management, HR and Payroll software procurement, Project Management, Account Management and Sales. He has seen the HRIS software world from all sides.

As Head of Business Relationships, Clive has a simple goal – for all Phase 3 customers – “to provide the very best, impartial advice on new solutions or getting the very best out of your existing solution”. There is nothing more rewarding to Clive than customer satisfaction.

When not at work Clive is usually found on the golf course or in Wells-next-the-Sea where he spends much of his spare time.

Katarine’s is our Finance Manager and is responsible for all aspects of Phase 3’s finances. She supports all key decisions and drives business growth, by providing the directors and SLT with timely, accurate finance information.

With over 25 years’ experience in finance roles, Katarine has received some of the best training and mentoring possible, in all aspects of finance. She has worked in a variety of companies from multinational global corporations to UK based SME’s, where she has developed a wide range of expertise enabling her to be a strong business partner.

At home Katarine enjoys spending time with her husband, her two teenage boys and her dog. She spends her time travelling to see new places and enjoying glorious food!

Laura’s role as Head of Marketing sees her continually looking for new opportunities to tell the world how great Phase 3 is. She is responsible for marketing strategy and heads up the digital marketing and communication activities.

Laura is a firm believer in a people first approach to marketing and works hard to ensure that all Phase 3 communications are not only creative and innovative, but are focused on the needs of the customer. Her years of technology based marketing experience means she brings expertise, knowledge and results driven tactics to marketing campaigns.

Outside of work its her young family who are the centre of her world, closely followed by her passion for the great outdoors.

Louise works between customers and consultants as our Customer Success Manager for Consulting. She is responsible for scoping and for matching the requirement of scope to the talented individuals she manages and amongst our wider Associate networks. Louise supports clients through the delivery of their projects ensuring customer success to the highest standards.

Louise is the active advocate of translating HR requirement into technology service delivery. A self-confessed appreciation of the challenges of ‘getting’ technology, she is a professional who can empathise and yet enthuse.

At home, she’s mum and with the same sense of excitement about life, balanced with some calm in considered yoga and wellbeing practices.

As Head of Sales, Malc works to grow the business, taking our growth plans and turning them into a reality. He plays a crucial role in shaping Phase 3’s future, collaborating with the marketing and partnership teams, and managing the sales team to ensure they have the tools and processes they need to help us grow.

Malc has extensive know-how in delivering direct and indirect sales. With 14 years of experience working with business software solutions, he’s developed a deep knowledge of Finance, HR and CRM software, which he brings to his role as head of our sales team.

When he’s not at work, Malc is involved in the community activities of his local village, where he lives with his family. He is also an excellent chef and loves to spend time in the great outdoors, running, mountain biking or playing golf.

Marilyn is Head of Quality Assurance & Governance and is responsible for Quality – ensuring our service delivery leads are accountable for high quality delivery, Accreditations, Internal Audits, Process and Policies, and Phase 3 Key Performance Indicators.

Her supportive approach builds confidence for all and it’s well-founded. With significant experience in HR leadership and payroll management, she brings particular expertise in driving continuous service improvement, she is appreciative of the people agendas and embodies our Phase 3 people focus.

Marilyn is warm and wise. When she’s not at work she loves to spend time with her children and grandchildren or travelling in her much loved caravan.

Mike is Head of Professional Services, he heads up a team of specialists that include Consulting, Data & Analytics, Project Management, Data Migration and System Selection and ensures Phase 3’s delivery on all of these aspects meet our core values and beliefs which ultimately decides a successful project, whatever that may be.

Before his most recent role, Mike’s early career was as a Lead Consultant, focusing on the customers organisational requirements and translating them into their system of choice. His consulting standards are not only excellent, but they are highly efficient and flexible. He does not believe that your time nor money should be wasted.

Mike’s home-life revolves round his family and enjoys building and maintaining “side hustles” using many of the online social media and e-commerce platforms available today.