Case Study: Sage People Managed Services for RICS

The Royal Institution of Chartered Surveyors (RICS) that their HRIS, Sage People, was not supporting them as well as it should be. They approached Phase 3 as an independent consultant to improve their processes and configuration.

Case Study: Sage People Managed Services for RICS hero image

The company

RICS are an international professional body with a heritage of over 150 years. With offices across the globe, including in the UK, Europe, Middle East and Africa, they use Sage People to support their diverse workforce, but recognised their in-house expertise on the platform was limited.

Phase 3 offer ongoing support, and have done for 4 years

We help with small queries to larger projects and configurations

We have corrected implementation errors and streamlined processes

We share our knowledge and upskill their team.

Examples of our work together

We have been involved in a whole range of projects and improvements over the years of our partnership, but one particular highlight is also our first collaboration; integrating Sage People with the IPPEX payroll technology. This created significant efficiency gains as well as reducing errors associated with absence or timesheets, as these elements became automated. We have also transformed their compensation planning process, enabling better oversight of proposed changes and therefore more accurate financial planning and decision-making.

vendor archive image

What sets Phase 3 apart is their personalised service and adaptability to our specific escalation and training needs. I wholeheartedly recommend Phase 3 to any prospective customers seeking reliable support for all things Sage.

Wayne Henry, HRIS Senior Specialist, RICS
Sage People Managed Services

Get your HRIS optimised by award-winning consultants

Make sure your Sage People configuration is the best it can be with our independent advice. We are a verified Sage Business Partner, with over 350 Sage projects under our belts, so we know we can bring real value to your organisation, saving you time, money, and stress.

Download Case Study
Our Insights

Other case studies you may be interested in