What We Do
  • Payroll
  • HR System Selection
  • Software Implementation
  • Software Optimisation
  • Supporting Services
Payroll

Ensure your payroll function is accurate and compliant with the CIPP 2025 Payroll Provider of the Year.

HR System Selection

Select the right HR, Payroll and Finance software for your business.

Quicken the time it takes for you to start using a system that is fit for purpose, integrates with the software you need it to and minimises manual tasks.

Find Out More
Software Implementation

Smooth HR, payroll and finance operations start with a system that is set up for success.

Our implementation specialists take the time to understand the nuances in your business, and configure your system to suit them, boosting efficiency and ease of use.

Find Out More
Software Optimisation

Our consultants work side by side with your team to build capability, reduce resistance, and make sure your system becomes part of your everyday success.

From technical troubleshooting to larger projects, our team becomes an extension of your own.

Find Out More
Supporting Services

For the times you need support with one element of a larger project, our client-side support services can help fill experience or capacity gaps to ensure overall project success.

System Selection for Law Firms

Align your people systems after mergers and expansion

After a merger or period of rapid expansion, many law firms find that their internal operations haven’t kept pace with their growth. Our System Selection methodology helps law firms bring clarity to this complexity, so your systems support how your firm operates today and where it’s heading next.

System Selection for Law Firms hero image

Helping law firms like these optimise their HR systems:

In growing law firms, operational strain often appears quietly, and without the right systems in place, firms can lose efficiency, reduce utilisation and create unnecessary friction across teams. Our system selection approach brings structure to complexity, aligns stakeholders early and ensures every decision is grounded in evidence, not opinion.

A structured, law firm-led approach to system selection

Your system needs are our focus

We break complex selection programmes into clear, manageable phases, front-loading discovery and set firm principles from the outset.

Choosing the wrong system is a costly mistake. We will help you avoid:

  • Up to £100k in unnecessary software payment fees*
  • Up to £30m in unsuitable HR, Payroll and Finance systems*
  • Independent reviews and investigations into errors
vendor archive image
Find a system that meets your needs

Designed for growing law firms concerned about lost billable hours and governance risk

We help you bring clarity to your people operations so your systems work as one organisation, not a collection of merged practices.

It means our approach aligns with:

  • Integrating new teams more effectively
  • Creating a single, reliable view of your workforce
  • Reducing manual administration and improving visibility across offices
vendor archive image

Phase 3’s approach was logical, transparent and collaborative. They challenged us in the right ways and gave us confidence that every angle had been considered.

Ben Staples, HR Manager at Birketts LLP

Birketts System Selection Case Study

System Selection services designed around you

You will be led by an expert who will guide you to a system you can trust and decisions you can defend

We expose gaps, challenge assumptions and ensure every requirement reflects real operational need across different offices and inherited systems and processes. If you’re exploring a new HR system and want to reduce risk, build confidence and move forward with certainty, speak to us today.

System Selection FAQs

Do we need to review our HR or payroll systems after a merger?

If your firm has recently merged or expanded, it’s very likely your current systems no longer reflect how your firm operates.

We often see firms running different systems across offices, with processes that vary by location or legacy firm. Over time, this creates inefficiencies, inconsistent data and additional administrative burden.

A review helps you understand whether your current setup can support your next phase of growth.

We already have systems in place. Why would we revisit them?

Most firms we work with already have systems. The challenge is that, after a merger, those systems often don’t work together effectively. This leads to duplicated data across offices and limited visibility of headcount and workforce capacity.

Revisiting your systems isn’t about replacing them unnecessarily. It’s about ensuring they align with how your firm now operates as a single organisation.

How do you handle complex partnership structures?

Law firms have more complex workforce structures than most organisations.

Partners, salaried partners, associates, trainees and support staff all operate under different arrangements.

We take time during discovery to understand how your firm is structured, including partner remuneration and governance models. This ensures any system you select can support these complexities, rather than forcing your firm into a standard model.

Will this help reduce administrative burden on partners and fee earners?

Yes. One of the key outcomes is reducing time spent on administrative tasks.

Streamlined recruitment, onboarding and employee management processes reduce the need for manual input and duplication, allowing partners and fee earners to focus more on client work.

How does an ineffective system impact billable time?

Indirectly, but significantly.

When onboarding is slow, systems are disconnected or processes are manual, new joiners take longer to become productive, and existing staff spend more time on administration.

Improving systems and processes helps reduce these inefficiencies, supporting better utilisation across the firm.

Can your approach work across multiple offices?

Yes. Many of the firms we work with operate across multiple locations.

We help define consistent processes across offices while allowing for necessary regional differences. The aim is to create alignment without removing flexibility.

Will this disrupt our day-to-day operations?

No. Our approach is designed to minimise disruption.

We work alongside your team, gathering input and guiding decision-making without requiring large amounts of time from fee earners or leadership.

What happens if we don’t address this now?

In many firms, the impact isn’t immediate. It builds over time.

Processes become more manual. Data becomes less reliable. Reporting takes longer. Administrative burden increases.

Eventually, this starts to affect utilisation, decision-making and the overall efficiency of the firm.

Addressing it early allows you to stay ahead of that complexity rather than reacting to it later.

*Source: Unison, 2024

Explore our other solutions

Contact our team Contact us