The world of work has drastically changed over the last three years, and the organisations that will thrive are those that are best placed to embrace that change.
The pandemic put pay to many of the more antiquated business practices. Paper records and an over-reliance on face-to-face meetings won’t cut it in an increasingly remote-first working world.
Employees need easy digital access to all the tools necessary to conduct and manage their work life. And organisations need those same platforms to streamline processes, analyse performance and automate laborious tasks to focus instead on what’s most important.
Since HR gained a seat at the top table, it’s been a driving force behind organisational change. And digital transformation, for many HR teams, is the next far-reaching upgrade that many HR leaders are now pushing for.
What does digital transformation look like in HR?
Digital transformation within the word of people management means taking traditional processes like paper timesheets and filing cabinets filled with employee personal information and moving those processes onto tech-based systems.
Day-to-day HR tasks such as processing PTO requests and recruitment/onboarding are taken from the email inbox and formalised in a digital process.
There are various key examples of where HR processes can be digitised, including:
- Applicant tracking systems that grade job hopefuls automatically against requirements
- Onboarding platforms to take the stress and confusion out of starting a new employee
- Self-service portals where employees can track time and request holidays without clogging up line-manager or HR team’s inboxes
- People analytics platforms to support data-driven HR decision making
- HR chatbots support employees immediately with simple questions
- The digitisation of recognition, rewards, service awards and other benefits
Adopting one or all of these digital transformations, when integrated into everything else that HR is doing, helps streamline efforts and standardise processes.
And, critically, it means that everything is measurable and can be improved.
How HR can drive digital change
The process of driving towards digital transformation shouldn’t start with the technology but instead HR’s overall goals.
For example, an antiquated recruitment process that takes too long to get the right person through the door and then up to speed might result in a target of reducing time-to-hire by 25%.
What follows should be a process of current systems review to assess what’s working and what isn’t, and open communication with key stakeholders to gain buy-in and outside opinion.
Download now: How technology can help streamline your business operations
With buy-in, the next step is to assess what digital solution will best support the goal (in this case, an online applicant tracking system) and work towards adoption.
By making goal-based digital investment decisions, HR can set measurable targets and be more persuasive in explaining the need for change, supporting requests for investment in future initiatives too.
Adopting the right tools to meet tomorrow’s digital HR demands
There is really no time to waste when it comes to the digital transformation of business processes – especially HR functions.
Employees expect a seamless digital-first workplace experience, and the C-suite demands a modern HR function that can analyse and accurately report on the ROI of its people… and people investments.
However, many organisations are put off from adopting new technologies of any kind because of a lack of internal resources and know-how.
At Phase 3, we help businesses just like yours to realise the benefits of market-leading HR and payroll technologies, without the stress and headaches associated with finding and adopting the right solution.
We work with organisations to understand both their current needs and future goals to identify the perfect platforms and help to seamlessly integrate those new technologies into their day-to-day operations.
Make today the day you start your digital transformation journey. Learn more about how we can support that journey here.
