At this season’s iTrent user groups for Phase 3 clients working with that system, we explored making the case for the HR system administrative function – be that in or out-of-house. Click here to read our user group mini guide (note: readership outside of those working with MHR will nonetheless find applicability to the support for other HRIS products, albeit with some editing suggested).
In steering a group where professions, perspectives and technical prowess differ, I conclude that there is a significant difficulty around terminology. Systems administration means to one something very different than to another – and I think it is, therefore, useful to provide a sum. In simple terms, please take care within the organisation of four types of function to “administer” the HRIS service in place. One or more of these are so often overlooked.
I and colleagues are accustomed to recommending various models to achieve this and I think that recommendation is contextual. But do notice that the curious case for systems administration does need to be a complete one.