In today’s fast-paced business landscape, harmonious software integration can make or break efficiency. But don’t just take our word for it. As detailed by this McKinsey’s study, companies that embrace digital transformation are 26% more profitable than their competitors. Enter Connections – Phase 3’s groundbreaking software integration solution, designed to weave your HR, finance, and payroll systems into a united front.

The problem of disconnected systems

Disconnected systems hamper business agility and innovation. A 2022 survey of UK manufacturing and engineering firms found that 74% of respondents were still relying on disconnected legacy systems to complete tasks.

These disconnected systems also pose significant operational risks. Often outdated and lacking modern security protocols, they become vulnerable to cyber-attacks and data breaches. 

Moreover, they impede the seamless flow of data between departments, leading to siloed information and hampered decision-making processes. As businesses transition into an era defined by digital transformation and interconnectivity, those clinging to isolated systems find themselves at a competitive disadvantage, unable to adapt swiftly to market changes and customer demands.

Connections: a Digital Transformation solution

Connectionsa new service from Phase 3 – is the antidote to disconnected software systems. Leveraging the power of the Make Integrations platform, it brings compatibility, flexibility, and efficiency to HR, finance and payroll systems. Here’s a list of just some of the software we can work with:

  • Sage Intacct
  • Salesforce
  • PowerBI
  • Microsoft Office
  • Staffology

Real-world integration and automation examples

But what specific real-world business challenges can Connections help fix? We’ve listed five integration and automation examples that almost every business could benefit from.

  • Synchronised HR and payroll systems

When an employee’s personal details are updated, Connections can ensure these changes are reflected simultaneously across both the HR system and the payroll system. This synchronisation eliminates discrepancies, reduces administrative workload, and ensures accuracy in record-keeping and payroll processing.

  • Task management and billing integration

Connections can monitor task completion within project management tools such as Teamwork. Upon task completion, it can automatically generate corresponding timesheet entries in accounting software like Sage Intacct. This seamless integration streamlines the billing process, enhances efficiency, and ensures that all billable work is accurately captured and invoiced.

  • Automated email notifications

The service can automate email communications for updates that stakeholders need to be aware of. Whether it’s a change in the database or the creation of new records – such as an employee reporting leave or absence – Connections can promptly send notifications to the relevant parties, ensuring that everyone is informed and can act accordingly.

  • Data validation and error notifications

Prior to data input, Connections can perform a sense check and validation to ensure that all information is correct. If discrepancies or errors are detected, it alerts the relevant personnel before the data is entered into the system. For example, it would notify payroll administrators if a new employee’s details do not comply with HMRC requirements, thus ensuring compliance and accuracy.

  • Data extraction and dashboard creation 

Connections can extract and manipulate data from various systems and consolidate it into comprehensive dashboards or KPI charts in analytics tools like Power BI. This enables organisations to have a holistic view of their operations, make data-driven decisions, and monitor performance metrics effectively.

However, this is just scratching the surface of how Connections can help businesses embrace digital transformation. Specifically, our team can also design and implement unique integrations tailored for your specific business needs.

Connections: what’s included in the service?

Connections offers a comprehensive software integration service that encompasses support and project management from the initial stages through to completion.


Our team of integration consultants possess a deep understanding of what constitutes effective business systems. During the initial phase, we collaborate with you to pinpoint the HR software integrations that align perfectly with your needs. Leveraging our expertise, we grasp your team’s requirements and propose tailored solutions.

Custom integration development

Our utilisation of the Make integrations platform grants us access to an assortment of pre-existing integrations with widely-used HR software such as Staffology and Sage Intacct. What distinguishes Connections, however, is our capacity to devise bespoke integrations. This capability allows you to continue using familiar software and bypasses expensive development endeavours.

Workflow automation

A key benefit of integrating HR, payroll and finance systems is the automation of cumbersome, manual tasks. Connections offers workflow automation services that enable you to harness the full potential of your software.

Implementation and project management

Our team undertakes the deployment of your selected integrations into your current system, managing the entire process to reduce disruption and prepare your system for optimal use. Our methodology is secure, utilising a cloud-based platform managed from a European location to ensure GDPR compliance.

Data quality assurance

Integral to our all-encompassing implementation is the performance of rigorous data quality checks. This ensures that your enhanced system operates at peak efficiency, free from the issues of past human errors.

Error resolution and ongoing maintenance

Our commitment extends beyond the completion of integrations. At Phase 3, we take a proactive stance on system maintenance. Following thorough tests of your new system, our team swiftly addresses any issues or bugs, facilitating a quick return to normal operations. Beyond this, we provide continual maintenance to ensure your integrations keep pace with and support your business’s growth.

Phase 3: experts you can trust for the long-term

We have meticulously crafted our Connections offering to encompass the entirety of the integration journey, anchoring our approach in the triad of principles that underpin our operations: security, scalability and service.

As with our other HR and payroll solutions, we are focused on adaptability and scalability. Given the dynamic nature of the commercial environment, Connections is designed to be as nimble and responsive as your business needs to be.

If you’re serious about digital transformation, we invite you to read an in-depth exploration of what Connections has to offer. And if you have any questions, we’re here to answer them. Reach out to us today for additional information.