Before selecting your system you must make your case for systems change. So often the basic business case is a frantic and furious scribble treated as a necessary inclusion in project kick- off: it becomes a piece of homework rather than something meaningful. Sometimes the considered capturing of the case is missed out altogether. In either scenario, the real case for business change may never be actually made.
This guide will tackle when and how to identify the benefits of systems change, the structure that your argument can take and the who, when and how to appeal to your project audience.
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